Picture of a book stack.

Patrons can request materials not available at our library through interlibrary loan.  To request an item, you can either:

View Your Account

  1. Go to the catalog.ncls.org.
  2. Select “Log In” in the upper right-hand corner and enter your library card number and your password.

Placing a Hold

  1. Go to catalog.ncls.org.
  2. Select “Log In” in the upper right-hand corner and enter your library card number and password.
  3. Search for the items you wish to borrow.
  4. You have the option to narrow the search results using the “Refine Results” section located on the left sidebar of the search page.
  5. Select the title for more information or select “Place Hold” to request the item.
  6. Select the library where you would like to pick up the items.
  7. Click on “Confirm Location”.
  8. The library will contact you when your items are ready for pickup.
  9. To check the status of a hold, click on the “Holds” tab on “My Bookshelf”.

Renew Library Items

Library items are automatically renewed three days before the due date as long as:

  1. Nobody else has placed a hold on the item.
  2. The item has renewals left.

If we have your email address on file, you’ll get a notification
with the new due date. Not sure? Contact us at 315-387-3732.

Request an Interlibrary Loan Outside the North Country

Even with 66 libraries, we don’t have every title you may be looking for. Luckily, we can borrow items from other libraries outside the North Country.  Contact us for assistance.

Request a Title for Purchase

We do our best to anticipate which titles our patrons will want, but occasionally, one flies past our radar. You can always request a title for purchase one of these ways:

Contact us: This is the best way to request the purchase of print fiction books, items for children and teens, or DVDs.

Request a Nonfiction Title for Purchase: This is the best way to request the purchase of adult nonfiction titles. The request goes directly to our Central Library, Roswell. P. Flower Memorial Library, which gets special funding to maintain a robust nonfiction collection to benefit all North Country libraries.

Request an eBook/eAudiobook Title for Purchase: This is the best way to request an eBook or eAudiobook for purchase. The request goes directly to the NCLS Service Center, which manages the digital collection for all North Country libraries.